Shipping Info
We are currently shipping to all US States, including Washington DC.
INTERNATIONAL SHIPPING
We do not offer international shipping at this time.
SHIPPING TERMS
You have a choice of shipping options from which to choose during the checkout process:
- USPS BestWay
- FedEx 2-Day
- FedEx Standard Overnight
SHIPPING CONFIRMATION
You will receive an email once your order ships with tracking information. You can usually track your package within 24 hours of receiving a shipment confirmation.*
*Entomol is not responsible for shipping carrier delays.
Cut off time for expedited delivery:
You can place an order for expedited delivery anytime before 1 PM EST. Any orders placed after that time will be shipped on the next business day.
SALES TAX
We are required by law to charge applicable sales tax on all orders shipped to states that require this tax.
PRODUCT DAMAGED DURING SHIPPING
Product damaged due to shipping will be replaced at no charge, including shipping fees. We do pack carefully, but if damage occurs please take a picture of the product and shipping box and notify us within 48 hours with your request. That will help us expedite the return.
ACCEPTABLE FORMS OF PAYMENT
We accept PayPal, Visa, Mastercard, Discover and American Express. Your credit card’s issuing bank must be based in the United States.
PAYMENT SECURITY
We want our customers to feel confident that their personal information and credit card data is completely safe. Entomol.com uses industry-standard encryption technologies when transferring and receiving customer data exchanged with our site server. We employ 128-bit secure sockets layer (ssl) technology that safely encrypts all of your private information when placing an order, and guarantees it is sent securely into our systems to be processed.
MODIFYING YOUR ORDER
Please note that once an order is placed, we cannot make any modifications including cancellations.
TRACK YOUR ORDER
To track your order Click here